Op.ai Unleashed:

Redefining Customer Service Excellence

Elevate your customer service game with Op.ai's intelligent support solutions. Revolutionize the way you engage with your customers.

Op.ai is your all-in-one solution for orchestrating operations. Harnessing advanced language, action, and operational models, it empowers you to streamline processes effortlessly. Whether within your organization or with your customers, efficiently design, manage, and execute operations with Op.ai.


Our flagship products, Smarty, Tunee, and Coach, redefine how businesses handle customer service, sales, marketing, and logistics. Smarty automates repetitive tasks, reducing manual workload and improving operational efficiency. With op.ai, businesses can transform their operations, boost productivity, and achieve sustainable growth. Tunee bridges communication gaps by adapting accents and tones, enabling clear and effective conversations with customers globally. Coach offers real-time support and guidance to agents, helping them deliver exceptional service consistently.

Streamline Your Operations with Op.ai

Op.ai aids in optimizing various internal processes through automation, providing valuable insights and feedback.

Process Design

Op.ai assists in designing efficient and effective processes tailored to your organizational goals, ensuring optimal workflow structures and resource utilization.

Process Automation

Utilizing next-generation workers, Op.ai automates these processes, enabling seamless execution with minimal intervention and supervision, thereby improving productivity and reducing operational costs.

Analytics and Reporting

Leveraging AI capabilities, Op.ai delivers comprehensive analytics, reporting, and predictive insights without requiring IT involvement. This includes real-time data analysis, performance metrics, and predictive reporting to inform strategic decision-making by executives.

How it works

Training with Op.ai

Op.ai initiates the training process by immersing new recruits in simulated customer interactions guided by the expertise of your best employees. Through interactive modules and real-world scenarios, Op.ai ensures that new team members learn from the best in the field.

1

Tracking Progress

Op.ai meticulously tracks the progress of each trainee, monitoring their performance, and skill development in real-time. Through comprehensive analytics, you can visualize their learning curve and identify areas for improvement.

2

Deployment and Payment

Once trainees have demonstrated proficiency and readiness, Op.ai seamlessly integrates them into your customer service team. Only upon deployment and utilization of Op.ai's services do you pay for the new team members, ensuring cost-effectiveness and efficiency.

3

Don't miss out on the opportunity to train your new Op.ai stars – sign up for our waitlist today!

Products

Smarty

Unleash the Power of AI with Real-Time Virtual Assistance

Meet Smarty, your virtual assistant poised to revolutionize customer interactions. Deployed as a real live AI/virtual agent, Smarty seamlessly integrates into your customer service ecosystem, offering instant support and guidance. From answering queries to resolving issues, Smarty enhances efficiency and satisfaction, delivering a personalized experience that delights customers and agents alike.

Tunee

Enhance Communication with Real-Time Accent and Tone Adaptation

Tunee is your solution for bridging communication gaps and ensuring smooth interactions with customers worldwide. By seamlessly disguising accents and tones in real-time, Tunee empowers your agents to connect effectively, regardless of linguistic variations. Unlock the power of clear and concise communication that transcends language barriers.

Coach

Elevate Customer Service with Intelligent Guidance

With Coach, your customer service agents gain a valuable ally – a live coach equipped with actionable insights derived from robust data analytics. This dynamic tool empowers agents by offering real-time suggestions and options tailored to each customer interaction. Say goodbye to guesswork and hello to precision with Coach, revolutionizing your customer service experience.

Enhance Customer Interactions with Op.ai Solutions

Op.ai offers solutions tailored to enhance external customer-facing processes, particularly in call center operations such as customer service, sales and marketing, and logistics.

Customer Service

Smarty

Deploy Smarty as your virtual assistant to revolutionize customer interactions. With instant support and guidance, Smarty enhances customer service by providing quick resolutions to inquiries and issues.

Coach

Empower your customer service agents with Coach, offering live coaching and actionable insights derived from data analytics. Agents receive real-time suggestions and options tailored to each interaction, ensuring efficient and effective customer service.

Sales & Marketing

Smarty

Utilize Smarty to augment sales and marketing efforts by offering personalized assistance and product recommendations to customers. Improve engagement and conversion rates with instant support and guidance.

Tunee

Bridge communication gaps with Tunee, ensuring smooth interactions with customers worldwide. By disguising accents and tones in real-time, Tunee enables effective communication, leading to enhanced sales and marketing outcomes.

Logistics

Tunee

Enhance logistics operations by improving communication between agents and customers worldwide. Tunee ensures clear and effective communication, minimizing misunderstandings and delays in delivery processes.

Coach

Equip logistics agents with Coach, providing live coaching and actionable insights to optimize customer interactions. Agents receive real-time suggestions and options, improving efficiency and customer satisfaction in logistics operations.

By leveraging Smarty, Tunee, and Coach across these customer-facing processes, call center operations can be streamlined, customer experiences enhanced, and overall satisfaction levels improved.

Pricing

Smarty

Unleash the Power of AI with Real-Time Virtual Assistance

Standard Plan

$59

per month per agent

Deploy a real live AI/virtual agent

Unlimited usage

Email support

Tunee

Enhance Communication with Real-Time Accent and Tone Adaptation

Basic Plan

$79

per month per agent

Real-time accent and tone adaptation

Unlimited usage

Email support

Coach

Elevate Customer Service with Intelligent Guidance

Starter Plan

$39

per month per agent

Live coaching and suggestions based on data

Limited to 100 hours of usage per month

Email support

Qualification

This product is for you if:

Enhanced Efficiency

Our product streamlines and automates various operational tasks, saving you time and resources in managing your business processes.

Improved Customer Service

With our product, you can provide better customer service by leveraging features such as real-time assistance and data-driven insights to address customer inquiries and concerns promptly.

Scalability

As your business grows, our product can scale alongside it, adapting to increasing demands and ensuring continued operational efficiency.

Cost Savings

By automating repetitive tasks and optimizing workflows, our product helps reduce overhead costs associated with manual labor and operational inefficiencies.

Data-Driven Decision Making

Gain valuable insights into your business operations through comprehensive analytics provided by our product, allowing you to make informed decisions to drive growth and success.

Competitive Advantage

Stay ahead of the competition by leveraging advanced technology and innovative solutions offered by our product to differentiate your business in the market.

This product is not for you if:

Enhanced Efficiency

If your business operations are relatively simple or don't require extensive automation, you may not benefit as much from our product's advanced features.

Budget Constraints

If investing in our product would strain your budget or financial resources, you may prefer to allocate funds to other areas of your business.

Sufficient In-House Expertise

If you already have a highly skilled team capable of managing your operations effectively without additional tools or support, our product may not be necessary.

Low Customer Volume

If your business serves a niche market with low customer volume or minimal interaction, the features offered by our product may be more than what you need.

Resistance to Change

If your organization is resistant to adopting new technology or implementing changes to existing workflows, integrating our product may face pushback and hinder adoption.

Complex Implementation

If the implementation process for our product seems daunting or requires significant time and effort, it may not be suitable for businesses seeking quick and easy solutions.

Benefits

With the power of Smarty, Tunee, and Coach

Improved Communication

Seamlessly disguises accents and tones in real-time for smooth interactions with customers worldwide.

Enhanced Customer Experience

Eliminates language barriers, leading to higher satisfaction and loyalty.

Global Reach

Expands reach to international markets without language limitations.

Efficiency

Streamlines customer interactions, reducing misunderstandings and speeding up resolution times.

Cost-Effective

Affordable solution priced at just $79 per month per agent.

Competitive Advantage

Provides an edge in the global marketplace, attracting diverse customers.

Real-Time Guidance

Offers live coaching and suggestions to agents based on hard data.

Improved Performance

Helps agents resolve issues faster, leading to increased productivity.

Consistency

Ensures consistent service delivery with standardized responses and best practices.

Personalization

Tailors guidance to suit the unique needs and preferences of each customer.

Data-Driven Insights

Provides valuable insights into customer behavior for informed decision-making

Adaptability

Continuously learns and improves to stay ahead of changing customer needs and market trends.

Features

Social

Testimony

"Before implementing op.ai's Coach feature, our customer service team struggled to keep up with the volume of inquiries we received daily. With Coach, our agents now have real-time guidance and suggestions during customer interactions, allowing them to resolve issues faster and provide more personalized assistance. Our customers have noticed the difference and have expressed their satisfaction with the improved service quality."

Review

"op.ai's Tunee feature has been a game-changer for our business. As a global company, we often face communication challenges due to language differences. However, with Tunee's real-time accent and tone adaptation, our customer service team can effectively communicate with customers worldwide. The accuracy and effectiveness of Tunee's adaptation have significantly improved our customer satisfaction ratings, and we couldn't be happier with the results. Highly recommended!"

You choose when you are ready to deploy your SMARTY.   That's our guarantee.

No charges until they are trained and ready to give their 100% to your customers! You, as the buyer, have complete control over the process. Additionally, you can easily scale up or down, choosing when and how many agents you need. And you only pay when you deploy the agent, giving you the flexibility to pay by the minute and cap out your costs to deliver extreme value, ensuring that you don't incur any costs until the product is actively used.

Frequently Asked Questions

What is op.ai?

Op.ai is an innovative platform that provides automation solutions and analytics for various business operations, including customer service, sales, marketing, and logistics.

How does op.ai work?

Op.ai utilizes advanced artificial intelligence and machine learning algorithms to automate repetitive tasks, analyze data, and provide valuable insights for optimizing business operations.

What specific tasks can op.ai automate?

Op.ai can automate a wide range of tasks, including customer inquiries handling, scheduling, data entry, report generation, and more, across different operational aspects of your business.

Is op.ai suitable for businesses of all sizes?

Yes, op.ai is designed to cater to businesses of all sizes, from small startups to large enterprises. Its scalable features and customizable solutions make it adaptable to various business needs.

Can op.ai integrate with existing software and systems?

Yes, op.ai is designed to seamlessly integrate with existing software and systems commonly used in businesses, ensuring smooth implementation and workflow integration.

How does op.ai ensure data security and privacy?

Op.ai prioritizes data security and privacy and adheres to industry-standard security protocols and encryption methods to safeguard sensitive information. Additionally, access controls and user permissions help regulate data access within the platform.

Can op.ai be customized to suit our specific business requirements?

Yes, op.ai offers customizable solutions tailored to meet the unique needs and preferences of each business. Our team works closely with clients to understand their requirements and implement customized solutions accordingly.

What kind of analytics does op.ai provide?

Op.ai provides comprehensive analytics on various operational metrics, including performance metrics, customer behavior analysis, trend forecasting, and more, enabling data-driven decision-making and strategy formulation.

Is training required to use op.ai?

While op.ai is designed to be user-friendly, some initial training may be beneficial to fully utilize its features and capabilities. Our team offers training sessions and ongoing support to ensure a smooth onboarding process.

How can I get started with op.ai?

Getting started with op.ai is easy! Simply sign up for an account on our website, and our team will guide you through the onboarding process, including setup, customization, and training, to help you maximize the benefits of our platform.

Contact us for Demo & Pricing